Unblock request 85.10.195.* [Incident: 051214-001487]

[Unblock Request]

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Subject
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Unblock request 85.10.195.*


Discussion Thread
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Response (AMANDA P.) - 12/16/2005 08:02 PM
Dear Sir/Madam,

Thank you for contacting customer service.  This address has been unblocked.

Please let us know if we can help you in any other way.

Learn more about our Shared, Virtual-Dedicated, and Dedicated hosting: <a href="https://www.godaddy.com/gdshop/hosting/landing.asp?isc=webabw">Click here</a>

Sincerely,

Amanda P.
GoDaddy.com
Customer Service Representative

General Support: 480-505-8877
Billing: 480-505-8855

We would appreciate it if you would <a href="https://survey.godaddy.com/wbsurvey.aspx?src=213swb&isc=webabw">click here</a> and complete our Customer Satisfaction Survey.  It only takes a couple of minutes and will help us serve you better in the future!

Response (TIM P.) - 12/14/2005 03:45 PM
Dear Sir/Madam,

Thank you for contacting Customer Support. Unfortunately, 85.10.195.* is not eligible for auto unblocking.
Due to the large number of virus-infected personal computers on cable/dsl/dialup connections, we no longer accept mail directly from these sources. Senders in cable/dsl/dialup pools should configure their mail software to send outgoing mail through their ISP's dedicated outgoing mail server.
In MS Outlook, this is configured under:
Tools ¨ Email Accounts ¨ View or Change ¨ Change ¨ Outgoing mail server (SMTP).
The server is usually named 'smtp.example.com' or 'mail.example.com'. Their ISP's support line will be able to give them more details. We have whitelisted the mail servers of most major ISPs, so the mail will get through if sent through these systems.


Please let us know if we can help you in any other way.

Learn more about our Shared, Virtual-Dedicated, and Dedicated hosting: <a href="https://www.godaddy.com/gdshop/hosting/landing.asp?isc=weba66">Click here</a>

Sincerely,

Tim P.
GoDaddy.com
Customer Service Representative

General Support: 480-505-8877
Billing: 480-505-8855

We would appreciate it if you would <a href="https://survey.godaddy.com/wbsurvey.aspx?src=213swb&isc=weba66">click here</a> and complete our Customer Satisfaction Survey.  It only takes a couple of minutes and will help us serve you better in the future!

Customer ( Apache) - 12/14/2005 12:13 PM
IP: 85.10.195.*
From: box-admins at discuss.squeakfoundation.org
Phone: (270) 202-8069
Submitted by: 12.202.152.159

I can\'t find a way to see why we are listed in this database.  But perhaps it was because late in November and earlier this month we were listed in the

http://www.dnsbl.sorbs.net/

SORBS-DUHL list.  We have since been removed from this list.

Please remove at least the host 85.10.195.197 from your listing as this is a list server for the Squeak.org and SqueakFoundation.org groups.


Question Reference #051214-001487
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             Product: E-Mail
         Sub-Product: Blocked For Spam
            Category: Technical Inquiry/Issue
 Contact Information: box-admins at discuss.squeakfoundation.org
        Date Created: 12/14/2005 12:13 PM
        Last Updated: 12/16/2005 08:02 PM
              Status: Responded
          Shopper ID: na
 Cust. Pref. Contact: 
      Customer Phone: 
Approving Supervisor: 

Customer Email
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Domain Name
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Amanda Wilson

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