[Box-Admins] Dead mailing list subscriber processing policy

Ken Causey ken at kencausey.com
Mon Nov 27 21:30:34 UTC 2006


For some time now the standard backlog of qmail requests on the server
has been increasing (it seems to average 2500-3000 or so currently) and
I suspect that at least some portion of this is related to mailing list
subscribers whose addresses no longer work.  For some time now most
mailing list notices have been going to this mailing list (I've never
yet figured out why) and I've simply been deleting them from the
moderation queue rather than have everyone flooded by them.  But really
the ones that are due to dead subscribers should be handled at some
point.  I'm really not sure who or how this has been processed in the
past and I'm wondering if anyone knows or has an opinion on a policy for
this.

For example do I drop someone on the first bounce that seems to indicate
something that won't be quickly fixed?  Do I wait for response X or
period of time Y?  What about weeks and weeks of transient problems like
full mailbox?  I think you get the idea.

Of course I also cannot handle these myself (for the most part) since I
handed off overall mailing list admin duties to Marcus.  So somehow he
and I will need to work out an interface for this.

Ken
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