[Box-Admins] Re: Abuse Message [AbuseID:02447C:17]: AbuseNormal: [SpamCop (85.10.195.197) id:5258888796]failure notice

[Marcus Denker]

Hello,

This is the first email we get for this incident. We had no prior
knowledge (so we could not even try to solve any problem).

In addition, it is completely unclear what problem you are actually
talking about.The subject says something about SpamCop?
We checked, and we are not listed there.

I would be nice to get some more information what exactly we are supposed to do.

     Marcus

On Mon, Oct 18, 2010 at 12:52 PM,  <abuse at hetzner.de> wrote:
> Dear Mr Marcus Denker,
>
> As you could not solve the problem within the given time or the maximum number of tests, the ticket will be forwarded for manual testing to our technician who coordinate further proceeding.
>
> If we have received many complaints the situation can be lead to a server blocking.
>
> Important note:
> When you reply to us, please leave the abuse ID [AbuseID:02447C:17] unchanged in the subject line.
>
> Best Regards,
>
> Hetzner-Support
>
> Hetzner Online AG
> Grünberger Str. 27
> 90475 Nuremberg
> Tel: +49 [0] 911 234226-927
> Fax: +49 [0] 9831 61006-2
> abuse at hetzner.de
> www.hetzner.de
>
> Register Court: Registergericht Ansbach, HRB 3204
> Management Board: Dipl. Ing. (FH) Martin Hetzner
> Chairwoman of the Supervisory Board: Diana Rothhan
>
>



-- 
--
Marcus Denker  --  denker at acm.org
http://www.marcusdenker.de