[Box-Admins] RE: [FWD: ** PROBLEM Service Alert: squeak box2/Squeak website is CRITICAL **]

Janko Mivšek janko.mivsek at eranova.si
Sat Feb 26 18:38:23 UTC 2011

On 26. 02. 2011 19:29, Casey Ransberger wrote:
> That's interesting. So you think the image is growing like that because it's getting flooded with requests? Guessing the growth in that scenario would be due to allocation of session objects?

First let me note that such crash we had very rarely, once or twice in
few years since this image runs. So, if this wont repeat much, I simply
wouldn't spend much time on it. If it starts to repeat, then of course
we need to react.

In Aida when a request came, a new session is open and a cookie is
requested to be set in response. At the next request from a normal web
browser the same session is used.

But if the client (like wget command) sends requests repeately without
the cookie, a session is created for every request and this can grow up
memory fast.

> I note that I do not see a robots.txt. Could the problem actually be a spider?

We have spider visits everyday, so no, spiders are not the cause.


> On Feb 26, 2011, at 10:11 AM, Janko Mivšek <janko.mivsek at eranova.si> wrote:
>> Ops, Casey, not Sean! Casey sorry for misnamed you :)
>> On 26. 02. 2011 19:08, Janko Mivšek wrote:
>>> Hi guys,
>>> This fast growing image problem could be cause because of Dos attack, So
>>> Sean, go looking there if there you'll see some enormous amount of
>>> requests from our site and specially, are they coming from there same
>>> IP. Knowing that IP we can narrower the culpit closer.
>>> Past two image crashes were caused by image not snapshoting every hour.
>>> We switched snapshoting off a time ago and forgot to switch on, ok, now
>>> it is on again.
>>> Best regards
>>> Janko
>>> On 26. 02. 2011 18:56, Ken Causey wrote:
>>>> Technically I could give you access but that image is owned and created
>>>> by the webteam and is their responsibility.  As such I suggest you
>>>> contact them and volunteer your assistance within that context.
>>>> This may seem a little silly, but a lack of communication has been a
>>>> problem around here in the past.
>>>> Ken
>>>>> -------- Original Message --------
>>>>> Subject: Re: [Box-Admins] RE: [FWD: ** PROBLEM Service Alert: squeak
>>>>> box2/Squeak website is CRITICAL **]
>>>>> From: Casey Ransberger <casey.obrien.r at gmail.com>
>>>>> Date: Sat, February 26, 2011 11:43 am
>>>>> To: Squeak Hosting Support <box-admins at lists.squeakfoundation.org>
>>>>> Drives me a little nuts that we don't know what's causing that. I'd like to get a copy of the image we're using and spend some time with it. Is this something I currently have access to? Not at my machine now, but I think I'm an updates user.
>>>>> On Feb 26, 2011, at 2:46 AM, "Ken Causey" <ken at kencausey.com> wrote:
>>>>>> Well it continued to grow quickly so I did indeed kill it.  I have
>>>>>> restarted it under vnc at port :1.  It appears the image was being saved
>>>>>> regularly and the site is back up and fine as far as I'm aware.
>>>>>> Ken
>>>>>>> -------- Original Message --------
>>>>>>> Subject: [FWD: ** PROBLEM Service Alert: squeak box2/Squeak website is
>>>>>>> CRITICAL **]
>>>>>>> From: "Ken Causey" <ken at kencausey.com>
>>>>>>> Date: Sat, February 26, 2011 4:39 am
>>>>>>> To: webteam at lists.squeakfoundation.org
>>>>>>> I happen to be awake and online during this event, still on-going: 
>>>>>>> appearance of the process in top:
>>>>>>> PID USER      PR  NI  VIRT  RES  SHR S %CPU %MEM    TIME+  COMMAND    
>>>>>>> 10856 website   25   0 1027m 753m 3324 R 94.2 79.5  82:28.27
>>>>>>> /usr/local/lib/squeak/3.11.3-2135/squeakvm -pathenc UTF-8 -encoding
>>>>>>> UTF-8 -plugins /usr/local/lib/squeak/3.11.3-2135 /home/website/w ...
>>>>>>> as you can see it is pegging the CPU and using a lot of memory (in no
>>>>>>> more than a minute it has gone from about 700MB to over 750MB).  I'll
>>>>>>> watch it for a few minutes but I am almost certainly going to have to
>>>>>>> kill it and restart.  I hope you have been saving....
>>>>>>> Ken
>>>>>>>> -------- Original Message --------
>>>>>>>> Subject: ** PROBLEM Service Alert: squeak box2/Squeak website is
>>>>>>>> CRITICAL **
>>>>>>>> From: nagios at mivsek.eranova.si (User for Nagios)
>>>>>>>> Date: Sat, February 26, 2011 4:24 am
>>>>>>>> To: ken at kencausey.com
>>>>>>>> ***** Nagios *****
>>>>>>>> Notification Type: PROBLEM
>>>>>>>> Service: Squeak website
>>>>>>>> Host: squeak box2
>>>>>>>> Address:
>>>>>>>> State: CRITICAL
>>>>>>>> Date/Time: Sat Feb 26 11:24:15 CET 2011
>>>>>>>> Additional Info:
>>>>>>>> CRITICAL - Socket timeout after 10 seconds

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