[Box-Admins] Fwd: [Ticket#2013111103014905] Server-Problem (Server
#7421)
Bert Freudenberg
bert at freudenbergs.de
Wed Nov 13 05:10:06 UTC 2013
Begin forwarded message:
> From: Support - Hetzner Online AG <support at hetzner.de>
> Subject: Re: [Ticket#2013111103014905] Server-Problem (Server #7421)
> Date: 11. November 2013 23:51:43 GMT-8
> To: accounting at sfconservancy.org, bert at freudenbergs.de
>
> Hello,
>
> The DNS servers a correct. We can reproduce this issue. We would check this now.
>
> Best Regards
>
> Nico Donath
>
> Hetzner Online AG
> Support
> 90431 Nürnberg / Germany
> Tel: +49 (911) 234 226 54
> Fax: +49 (911) 234 226 8 977
> http://www.hetzner.de
>
>
> Registergericht Ansbach, HRB 3204
> Vorstand: Dipl. Ing. (FH) Martin Hetzner
> Aufsichtsratsvorsitzende: Diana Rothhan
>
>
> 11.11.2013 18:18 - accounting at sfconservancy.org bert at freudenbergs.de schrieb:
>
>> -----BEGIN PGP SIGNED MESSAGE-----
>> Hash: SHA1
>>
>> Lately we've been having trouble sending email to some users and it
>> appears that the problem is with the DNS servers we are using, checking
>> the wiki these still seem to be the preferred servers
>> (http://wiki.hetzner.de/index.php/Hetzner_Standard_Name_Server/en):
>>
>> $ cat /etc/resolv.conf
>> nameserver 213.133.98.98
>> nameserver 213.133.99.99
>> nameserver 213.133.100.100
>>
>> As a test I try my own domain name:
>>
>> $ dig @213.133.99.99 kencausey.com mx
>>
>> ; <<>> DiG 9.2.4 <<>> @213.133.99.99 kencausey.com mx
>> ;; global options: printcmd
>> ;; Got answer:
>> ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 48963
>> ;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 2, ADDITIONAL: 0
>>
>> ;; QUESTION SECTION:
>> ;kencausey.com. IN MX
>>
>> ;; ANSWER SECTION:
>> kencausey.com. 3600 IN MX 0 smtp.secureserver.net.
>> kencausey.com. 3600 IN MX 10 mailstore1.secureserver.net.
>>
>> ;; AUTHORITY SECTION:
>> kencausey.com. 3600 IN NS ns42.domaincontrol.com.
>> kencausey.com. 3600 IN NS ns41.domaincontrol.com.
>>
>> ;; Query time: 330 msec
>> ;; SERVER: 213.133.99.99#53(213.133.99.99)
>> ;; WHEN: Sat Nov 9 18:42:46 2013
>> ;; MSG SIZE rcvd: 147
>>
>> It works fine. Yet for two other domain names we know of it does not work:
>>
>> $ dig @213.133.99.99 mindspring.com mx
>>
>> ; <<>> DiG 9.2.4 <<>> @213.133.99.99 mindspring.com mx
>> ;; global options: printcmd
>> ;; Got answer:
>> ;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 25532
>> ;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0
>>
>> ;; QUESTION SECTION:
>> ;mindspring.com. IN MX
>>
>> ;; Query time: 3 msec
>> ;; SERVER: 213.133.99.99#53(213.133.99.99)
>> ;; WHEN: Sat Nov 9 18:43:32 2013
>> ;; MSG SIZE rcvd: 32
>>
>> $ dig @213.133.100.100 mypacks.net mx
>>
>> ; <<>> DiG 9.2.4 <<>> @213.133.100.100 mypacks.net mx
>> ;; global options: printcmd
>> ;; Got answer:
>> ;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 52906
>> ;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0
>>
>> ;; QUESTION SECTION:
>> ;mypacks.net. IN MX
>>
>> ;; Query time: 3 msec
>> ;; SERVER: 213.133.100.100#53(213.133.100.100)
>> ;; WHEN: Sat Nov 9 18:44:53 2013
>> ;; MSG SIZE rcvd: 29
>>
>> And yet it works elsewhere:
>>
>> $ dig @8.8.8.8 mypacks.net mx
>>
>> ; <<>> DiG 9.2.4 <<>> @8.8.8.8 mypacks.net mx
>> ;; global options: printcmd
>> ;; Got answer:
>> ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 2192
>> ;; flags: qr rd ra; QUERY: 1, ANSWER: 4, AUTHORITY: 0, ADDITIONAL: 0
>>
>> ;; QUESTION SECTION:
>> ;mypacks.net. IN MX
>>
>> ;; ANSWER SECTION:
>> mypacks.net. 2 IN MX 5 mx3.earthlink.net.
>> mypacks.net. 2 IN MX 5 mx4.earthlink.net.
>> mypacks.net. 2 IN MX 5 mx1.earthlink.net.
>> mypacks.net. 2 IN MX 5 mx2.earthlink.net.
>>
>> ;; Query time: 5 msec
>> ;; SERVER: 8.8.8.8#53(8.8.8.8)
>> ;; WHEN: Sat Nov 9 18:45:32 2013
>> ;; MSG SIZE rcvd: 119
>>
>> $ dig @8.8.8.8 mindspring.com mx
>>
>> ; <<>> DiG 9.2.4 <<>> @8.8.8.8 mindspring.com mx
>> ;; global options: printcmd
>> ;; Got answer:
>> ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 53905
>> ;; flags: qr rd ra; QUERY: 1, ANSWER: 4, AUTHORITY: 0, ADDITIONAL: 0
>>
>> ;; QUESTION SECTION:
>> ;mindspring.com. IN MX
>>
>> ;; ANSWER SECTION:
>> mindspring.com. 13 IN MX 5 mx4.mindspring.com.
>> mindspring.com. 13 IN MX 5 mx1.mindspring.com.
>> mindspring.com. 13 IN MX 5 mx2.mindspring.com.
>> mindspring.com. 13 IN MX 5 mx3.mindspring.com.
>>
>> ;; Query time: 6 msec
>> ;; SERVER: 8.8.8.8#53(8.8.8.8)
>> ;; WHEN: Sat Nov 9 18:46:02 2013
>> ;; MSG SIZE rcvd: 112
>>
>> Please advise us if we should be using alternate DNS servers.
>>
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>>
- Bert -
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