[Box-Admins] SqueakSource problem

[David T. Lewis]

Please disregard, there is no serious problem, and general access to squeaksource.com
is not affected.

We did have a minor loss of data in the image, due to what I presume to be
an existing bug that normally causes little confusion. I compounded the problem
by screwing up a password reset for Hannes (whose recent password update had
been lost due to the aforementioned bug). I reset my own password by mistake,
thereby causing both of our accounts to be inaccessible. And when Hannes confirmed
that his login no longer worked, I assumed it to be a more general problem.

Embarassing but true, so I may as well fess up to it.

Sorry for the noise,

Dave


On Wed, Oct 04, 2017 at 08:31:09PM -0400, David T. Lewis wrote:
> I am currently unable to log in to http://squeaksource.com, which is showing
> a password violation. I also do not have write access to the repository from
> Monticello in Squeak for my account (dtl).
> 
> I do not have confirmation yet, but I assume this is a problem that affects
> all users, and that squeaksource.com is effectively read-only right now. I
> do not know the cause of the problem but I'm reporting it on box-admins now
> and will follow up if and when I figure out what went wrong.
> 
> Here is what happened:
> 
> A day or so ago I created a new project (EtoysProject) on SqueakSource. Today
> I looked at it, and the new project was gone, and I could see that a new
> account registration for Marcel had also disappeared.
> 
> Looking on dan.box.squeak.org, I could see that the squeaksource image had
> automatically restarted about 35 hours earlier, before I had created the new
> project. Probably this is unrelated to the current problem, and would have
> been caused by the image running out of file handles. This is a known bug,
> and I have a monitor process in the image that watches for it and restarts
> the image if it happens.
> 
> The ss.log file shows projects being recovered some time after my new project
> changes. This seems to happen every once in a while, and I do not know the
> reason. But in this case it may indicate something going wrong that may
> have led to the lost EtoysProject information.
> 
> The lost project information was in the image, but the MCZ file for this
> project was still on disk.
> 
> After seeing the above problem, I re-created the EtoysProject project through
> the web interface, reloaded the MCZ file (so the image would know about it,
> even though it was on disk already), and verified that the MCZ was now
> visible in the archive from a Squeak MC browser.
> 
> I then tried to make a backup of the image in its updated stated. I connected
> through VNC, saved the image interactively, and made a backkup copy of it
> in the ./BACKUPS directory.
> 
> After this last step, I checked http://squeaksource.com and found that I
> could no longer log in as 'dtl'. I tried copying an MCZ from a Squeak image
> to SqueakSource, and got an access violation there as well.
> 
> I do not know what is wrong, but it appears to have happened as a side
> effect of my saving the image through a VNC session.
> 
> The last known good backup of the squeaksource.com image (tested and verified
> today on my home PC) is:
> 
>   dan.box.squeak.org://srv/squeaksourcecom/SqueakSource/BACKUPS/ss-image-save-20170917.tgz
> 
> This backup was taken about 2 1/2 weeks ago, and if necessary, squeaksource.com
> may be restarted from this image. But this would result in any new project definitions
> or user account changes being lost (all the disk-resident MCZ files will still
> be present).
> 
> I am taking no further action at this time, just trying to figure out what
> went wrong, and I am writing this up so we have a record of the problem.
> 
> Dave