[Box-Admins] Fwd: Rackspace Cloud Support Update to: Please Read – Network Maintenance – IAD3

[Tobias Pape]

FYI

> Begin forwarded message:
> 
> From: Rackspace <noreply at tickets.rackspace.com>
> Subject: Rackspace Cloud Support Update to: Please Read – Network Maintenance – IAD3
> Date: 15. Mai 2018 um 18:42:16 MESZ
> 
> Hello,
> A maintenance event has been scheduled.  Details below:
> 
> Affected devices(s)
> b1a6f74c-c61c-4084-9c3b-0e141ff7118c / Rock
> 
> Maintenance window:
> Planned start date and time:  2018-05-29 01:01 EDT
> Planned end date and time:  2018-05-29 04:00 EDT
> 
> Expected disruption:
> Due to momentary packet loss during BGP re-convergence events (which can be caused during device reloads), Cloud Databases could experience two impactful outages of up to 10 minutes each.
> 
> Maintenance events:
> Rackspace Network Services will be performing a disruptive maintenance to upgrade the software on our switching infrastructure in our IAD data center on May 29, 2018 from 01:01 to 04:00 EDT. This maintenance is designed to increase stability, network resiliency, and scalability. We have taken precautions in preparation for this maintenance and do not anticipate any disruption of service lasting longer than one hour. Customers affected by the maintenance will be notified by a MyRackspace ticket.
> 
> We apologize for any inconvenience.  If you have any questions, please contact your support team. 
> 
> Regards,
> Rackspace

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