[Box-Admins] Fwd: Rackspace Cloud Support Update to: Information Bulletin: CloudDB instance SSL certificate update

[Vanessa Freudenberg]

Hi all,
did you get this too? I can't seem to log in, it requires MFA and I don't
think I ever set that up.

Vanessa

---------- Forwarded message ---------
From: Rackspace <noreply at tickets.rackspace.com>
Date: Wed, Feb 24, 2021 at 7:09 AM
Subject: Rackspace Cloud Support Update to: Information Bulletin: CloudDB
instance SSL certificate update


Account: Vanessa Freudenberg (#943044)
Support Ticket: #210224-ord-0003099

Dear Vanessa,

A Rackspace Cloud support ticket has been created to provide you with
important information related to your account.

View this ticket at:


mycloud.rackspace.com <https://mycloud.rackspace.com/tickets>

Ticket comments:
------------------------------

Hello,

Rackspace has made available an updated SSL certificate for your Cloud
Database instance(s), as of 2021 Feb 3.

IF YOU DO NOT USE SSL:
No action is required.

IF YOU CURRENTLY USE SSL:
If you currently utilize SSL connections to your instance, more
information is provided here:
    https://docs.rackspace.com/docs/cloud-databases/v1/general-api-info/using-ssl/

Please find below a list of your active Cloud Database instances: (ID,
Hostname, Name)

(b1a6f74c-c61c-4084-9c3b-0e141ff7118c,  Rock,
a9475921a99e4053a77188307cc3b8a6a407ddc7.rackspaceclouddb.com)

If your instance was deployed before 2021 Feb 3rd, PLEASE RESPOND to
this support ticket to ensure that our support teams enable the new
certificate for you on your instance(s).

As MySQL must be restarted to activate this change, your instance will
be placed in RESTART REQUIRED status once this has been completed, and
you'll need to restart your instance at your convenience to use your
new certificate.

As always, your Support Team will be available to assist you.

------------------------------

Best Regards,
The Rackspace Cloud <http://www.rackspacecloud.com/>

US Toll Free: 1.877.934.0407
International: +1.210.581.0407
UK: 0800-083-3012

Did you know that there is a Rackspace support hub? You can access Racker
knowledge, discuss Rackspace products, and quickly find your solution any
time at support.rackspace.com.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.squeakfoundation.org/pipermail/box-admins/attachments/20210224/7701df0a/attachment.html>