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<tr><td colspan=2 class="text" bgcolor="#D1E88C"><b>Response from AMANDA P.</b><br>12/16/2005 08:02 PM</td></tr>
<tr><td class="text" colspan="2">Dear Sir/Madam,<br /><br />Thank you for contacting customer service. This address has been unblocked.<br /><br />Please let us know if we can help you in any other way.<br /><br />Learn more about our Shared, Virtual-Dedicated, and Dedicated hosting: <a href="https://www.godaddy.com/gdshop/hosting/landing.asp?isc=webabw">Click here</a><br /><br />Sincerely,<br /><br />Amanda P.<br />GoDaddy.com<br />Customer Service Representative<br /><br />General Support: 480-505-8877<br />Billing: 480-505-8855<br /><br />We would appreciate it if you would <a href="https://survey.godaddy.com/wbsurvey.aspx?src=213swb&isc=webabw">click here</a> and complete our Customer Satisfaction Survey. It only takes a couple of minutes and will help us serve you better in the future!</td></tr>
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Thank you for allowing us to be of service to you. Please let us know if we can help you in any other way.<br /><br />If this issue is not resolved to your satisfaction, you may reopen it within the next 7 days. You may also wish to read through some of the frequently asked questions on our Support Forum: <a href="http://www.supportwebsite.com/" target="_blank">supportwebsite.com</a><br><br>You may also update this question by replying to this message. Because your reply will be automatically processed, you MUST enter your reply in the space below. Text entered into any other part of this message will be discarded.<br><br><br />[===> Please enter your reply below this line <===]<br /><br />[===> Please enter your reply above this line <===]<br /><br /><br />
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<tr><td colspan="2" bgcolor="#FFFEAB"><b><font color="#0000FF"> Question Reference #051214-001487</b></font><br \><br \></td></tr>
<tr><td colspan="2" bgcolor="#FFFEAB"><table cellspacing="0" cellpadding="2" width="97%">
<tr><td class="label" align="right" width="20%" nowrap bgcolor="#FFFEAB"> <b>Product: </b></td><td class="data" bgcolor="#FFFFFF"><font color="#0000FF"> E-Mail</font></td></tr>
<tr><td class="label" align="right" width="20%" nowrap bgcolor="#FFFEAB"> <b>Sub-Product: </b></td><td class="data" bgcolor="#FFFFFF"><font color="#0000FF"> Blocked For Spam</font></td></tr>
<tr><td class="label" align="right" width="20%" nowrap bgcolor="#FFFEAB"> <b>Category: </b></td><td class="data" bgcolor="#FFFFFF"><font color="#0000FF"> Technical Inquiry/Issue</font></td></tr>
<tr><td class="label" align="right" width="20%" nowrap bgcolor="#FFFEAB"> <b>Contact Information: </b></td><td class="data" bgcolor="#FFFFFF"><font color="#0000FF"> box-admins@discuss.squeakfoundation.org</font></td></tr>
<tr><td class="label" align="right" width="20%" nowrap bgcolor="#FFFEAB"> <b>Date Created: </b></td><td class="data" bgcolor="#FFFFFF"><font color="#0000FF"> 12/14/2005 12:13 PM</font></td></tr>
<tr><td class="label" align="right" width="20%" nowrap bgcolor="#FFFEAB"> <b>Last Updated: </b></td><td class="data" bgcolor="#FFFFFF"><font color="#0000FF"> 12/16/2005 08:02 PM</font></td></tr>
<tr><td class="label" align="right" width="20%" nowrap bgcolor="#FFFEAB"> <b>Status: </b></td><td class="data" bgcolor="#FFFFFF"><font color="#0000FF"> Responded</font></td></tr>
<tr><td class="label" align="right" width="20%" nowrap bgcolor="#FFFEAB"> <b>Shopper ID: </b></td><td class="data" bgcolor="#FFFFFF"><font color="#0000FF"> na</font></td></tr>
<tr><td class="label" align="right" width="20%" nowrap bgcolor="#FFFEAB"> <b>Cust. Pref. Contact: </b></td><td class="data" bgcolor="#FFFFFF"><font color="#0000FF"> </font></td></tr>
<tr><td class="label" align="right" width="20%" nowrap bgcolor="#FFFEAB"> <b>Customer Phone: </b></td><td class="data" bgcolor="#FFFFFF"><font color="#0000FF"> </font></td></tr>
<tr><td class="label" align="right" width="20%" nowrap bgcolor="#FFFEAB"> <b>Approving Supervisor: </b></td><td class="data" bgcolor="#FFFFFF"><font color="#0000FF"> </font></td></tr>
<tr><td class="label" align="right" width="20%" nowrap bgcolor="#FFFEAB"> <b>Customer Email: </b></td><td class="data" bgcolor="#FFFFFF"><font color="#0000FF"> </font></td></tr>
<tr><td class="label" align="right" width="20%" nowrap bgcolor="#FFFEAB"> <b>Domain Name: </b></td><td class="data" bgcolor="#FFFFFF"><font color="#0000FF"> </font></td></tr>
<tr><td colspan="2" bgcolor="#FFFEAB"> </td></tr>
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<tr><td colspan="2"> </td></tr>
<tr><td class="header" colspan="2"><center><b>Discussion Thread</b></center></td></tr>
<tr><td colspan=2 class="text" bgcolor="#D1E88C"><b>Response from AMANDA P.</b><br>12/16/2005 08:02 PM</td></tr>
<tr><td class="text" colspan="2">Dear Sir/Madam,<br /><br />Thank you for contacting customer service. This address has been unblocked.<br /><br />Please let us know if we can help you in any other way.<br /><br />Learn more about our Shared, Virtual-Dedicated, and Dedicated hosting: <a href="https://www.godaddy.com/gdshop/hosting/landing.asp?isc=webabw">Click here</a><br /><br />Sincerely,<br /><br />Amanda P.<br />GoDaddy.com<br />Customer Service Representative<br /><br />General Support: 480-505-8877<br />Billing: 480-505-8855<br /><br />We would appreciate it if you would <a href="https://survey.godaddy.com/wbsurvey.aspx?src=213swb&isc=webabw">click here</a> and complete our Customer Satisfaction Survey. It only takes a couple of minutes and will help us serve you better in the future!</td></tr>
<tr><td colspan=2 class="text" bgcolor="#D1E88C"><b>Response from TIM P.</b><br>12/14/2005 03:45 PM</td></tr>
<tr><td class="text" colspan="2">Dear Sir/Madam,<br /><br />Thank you for contacting Customer Support. Unfortunately, 85.10.195.* is not eligible for auto unblocking.<br />Due to the large number of virus-infected personal computers on cable/dsl/dialup connections, we no longer accept mail directly from these sources. Senders in cable/dsl/dialup pools should configure their mail software to send outgoing mail through their ISP's dedicated outgoing mail server.<br />In MS Outlook, this is configured under:<br />Tools Email Accounts View or Change Change Outgoing mail server (SMTP).<br />The server is usually named 'smtp.example.com' or 'mail.example.com'. Their ISP's support line will be able to give them more details. We have whitelisted the mail servers of most major ISPs, so the mail will get through if sent through these systems.<br /><br /><br />Please let us know if we can help you in any other way.<br /><br />Learn more about our Shared, Virtual-Dedicated, and Dedicated hosting: <a href="https://www.godaddy.com/gdshop/hosting/landing.asp?isc=weba66">Click here</a><br /><br />Sincerely,<br /><br />Tim P.<br />GoDaddy.com<br />Customer Service Representative<br /><br />General Support: 480-505-8877<br />Billing: 480-505-8855<br /><br />We would appreciate it if you would <a href="https://survey.godaddy.com/wbsurvey.aspx?src=213swb&isc=weba66">click here</a> and complete our Customer Satisfaction Survey. It only takes a couple of minutes and will help us serve you better in the future!</td></tr>
<tr><td class="text" bgcolor="#FF6600"><b>Customer ( Apache)</b></td><td class="text" bgcolor="#FF6600" align="right">12/14/2005 12:13 PM</td></tr>
<tr><td class="text" colspan="2">IP: 85.10.195.*<br />From: box-admins@discuss.squeakfoundation.org<br />Phone: (270) 202-8069<br />Submitted by: 12.202.152.159<br /><br />I can\'t find a way to see why we are listed in this database. But perhaps it was because late in November and earlier this month we were listed in the<br /><br /><a target="_blank" href="http://www.dnsbl.sorbs.net">http://www.dnsbl.sorbs.net</a>/<br /><br />SORBS-DUHL list. We have since been removed from this list.<br /><br />Please remove at least the host 85.10.195.197 from your listing as this is a list server for the Squeak.org and SqueakFoundation.org groups.</td></tr>
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