<html><head><meta http-equiv="Content-Type" content="text/html charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class="">FYI<br class=""><div><br class=""><blockquote type="cite" class=""><div class="">Begin forwarded message:</div><br class="Apple-interchange-newline"><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px;" class=""><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif; color:rgba(0, 0, 0, 1.0);" class=""><b class="">From: </b></span><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif;" class="">Rackspace <<a href="mailto:noreply@tickets.rackspace.com" class="">noreply@tickets.rackspace.com</a>><br class=""></span></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px;" class=""><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif; color:rgba(0, 0, 0, 1.0);" class=""><b class="">Subject: </b></span><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif;" class=""><b class="">Rackspace Cloud Support Update to: Please Read – Network Maintenance – IAD3</b><br class=""></span></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px;" class=""><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif; color:rgba(0, 0, 0, 1.0);" class=""><b class="">Date: </b></span><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif;" class="">15. Mai 2018 um 18:42:16 MESZ<br class=""></span></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px;" class=""><br class=""></div><div class=""><hr style="font-family: Helvetica, Verdana, Arial, sans-serif; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class=""><pre style="font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: left; text-indent: 0px; text-transform: none; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; width: 700px; white-space: pre-wrap;" class="">Hello,
A maintenance event has been scheduled. Details below:
Affected devices(s)
b1a6f74c-c61c-4084-9c3b-0e141ff7118c / Rock
Maintenance window:
Planned start date and time: 2018-05-29 01:01 EDT
Planned end date and time: 2018-05-29 04:00 EDT
Expected disruption:
Due to momentary packet loss during BGP re-convergence events (which can be caused during device reloads), Cloud Databases could experience two impactful outages of up to 10 minutes each.
Maintenance events:
Rackspace Network Services will be performing a disruptive maintenance to upgrade the software on our switching infrastructure in our IAD data center on May 29, 2018 from 01:01 to 04:00 EDT. This maintenance is designed to increase stability, network resiliency, and scalability. We have taken precautions in preparation for this maintenance and do not anticipate any disruption of service lasting longer than one hour. Customers affected by the maintenance will be notified by a MyRackspace ticket.
We apologize for any inconvenience. If you have any questions, please contact your support team.
Regards,
Rackspace</pre></div></blockquote></div><br class=""></body></html>