Policies on old versions?
Marcus Denker
denker at iam.unibe.ch
Mon Dec 12 13:11:12 UTC 2005
Hello,
On 12.12.2005, at 07:26, Cees De Groot wrote:
> I'm looking at Mantis #1460 which is a bug filed against 3.7. What
> should we do with these old bugs that don't have a simple test to
> reproduce?
> - Reject them?
> - Ask the submitter to try to reproduce on 3.8?
> - Load a 3.7 image, reproduce, if yes load a 3.8 image, try to
> reproduce, ...?
> Clearly, I think the third option would put quite a burden on the bug
> handlers (and thus slow down harvesting). As the user invested some
> time to compose a bug report, is it too much to ask him to retry this
> on a later version?
Asking the submitter is fine. We have a lot of bug reports / fixes,
and we
should make sure that we don't put too much time into the bad reports.
So for a report that is somewhat defective, I vote for asking the
submitter
to fix it. If the report is old, I'd even close is with an
explanation to resubmit.
Overall, I'd like to have a bug and fix tracking system that is more
workflow-based
(or has a workflow view). For the harvesters, it would be nice to not
see such
items that are delegated back to the submitter...
Marcus
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