[Squeakfoundation]FW: Help on 16r57 issue when printing

Doug Way squeakfoundation@lists.squeakfoundation.org
Wed, 01 Aug 2001 10:59:55 -0400

Um, this list is for discussing organizational issues of the Squeak Foundation, not answering technical questions (especially non-Squeak ones).  You'd probably have better luck asking your question on the comp.lang.smalltalk newsgroup.  (Ah, I just saw that you did post on comp.lang.smalltalk, and you did get some partial answers to your VSE-related problem.)

Anyway, based on your question, I'd suggest hiring someone who really knows VSE on a short-term/contract basis.

- Doug Way

-------- Original Message --------
         [Squeakfoundation]FW: Help on 16r57 issue when printing
         Wed, 1 Aug 2001 14:53:17 +0100
         John Bratby <John.Bratby@enterprisemodeller.com>
         "'squeakfoundation@lists.squeakfoundation.org'" <squeakfoundation@lists.squeakfoundation.org>

   Dear Sir/Madam,

   I work for a company called BiT Limited, we are a complete software solution company and we have 
designed a piece of software which runs using Smalltalk architecture. We have however run into some issues 
with regards to printing. I am however unable to resolve these issues and I am using yourself among others as a 
last point of contact with regards to this matter. 

   The problem I am having is that we are due to release a new version of our software, but we cannot print 
models which contain Icons (bitmaps which when clicked on spark scripts which perform various tasks). This 
issue is however only apparent when you try to print from either Windows 95, Windows 98 or Windows ME to 
any printer either local or networked. The issue is not apparent on an NT or 2K O/S's.

   I am out of ideas so any help you can offer would be greatly appreciated. I have registered for support with 
yourselves today but this matter is very urgent and I would appreciate your views greatly. Even if you can tell 
me which Dll's are affected in each OS when printing.

     A copy of the error message or the error.log file can be forwarded upon request.

   I look forward to hearing from you.

   Many thanks,

John Bratby 

Business Integration Technologies Ltd.

Rookery House

Rookery Lane

Stoke Bruerne

NN12 7SJ

United Kingdom

Tel: +44 (0)1604 864765

Fax: +44 (0)1604 864735

Registered No. 2654224, VAT No. GB-566066622

Email: john.bratby@enterprisemodeller.com


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