From vanessa at codefrau.net  Wed Feb 24 18:10:50 2021
From: vanessa at codefrau.net (Vanessa Freudenberg)
Date: Wed, 24 Feb 2021 10:10:50 -0800
Subject: [Box-Admins] Fwd: Rackspace Cloud Support Update to: Information
 Bulletin: CloudDB instance SSL certificate update
In-Reply-To: <20210224150223.1.70E196F880B260E3@tickets.rackspace.com>
References: <20210224150223.1.70E196F880B260E3@tickets.rackspace.com>
Message-ID: <CACnEXefKWTmsz8POrzTndP5Qzvb2tpm-D7yXgONfiQzis3QZhA@mail.gmail.com>

Hi all,
did you get this too? I can't seem to log in, it requires MFA and I don't
think I ever set that up.

Vanessa

---------- Forwarded message ---------
From: Rackspace <noreply at tickets.rackspace.com>
Date: Wed, Feb 24, 2021 at 7:09 AM
Subject: Rackspace Cloud Support Update to: Information Bulletin: CloudDB
instance SSL certificate update


Account: Vanessa Freudenberg (#943044)
Support Ticket: #210224-ord-0003099

Dear Vanessa,

A Rackspace Cloud support ticket has been created to provide you with
important information related to your account.

View this ticket at:


mycloud.rackspace.com <https://mycloud.rackspace.com/tickets>

Ticket comments:
------------------------------

Hello,

Rackspace has made available an updated SSL certificate for your Cloud
Database instance(s), as of 2021 Feb 3.

IF YOU DO NOT USE SSL:
No action is required.

IF YOU CURRENTLY USE SSL:
If you currently utilize SSL connections to your instance, more
information is provided here:
    https://docs.rackspace.com/docs/cloud-databases/v1/general-api-info/using-ssl/

Please find below a list of your active Cloud Database instances: (ID,
Hostname, Name)

(b1a6f74c-c61c-4084-9c3b-0e141ff7118c,  Rock,
a9475921a99e4053a77188307cc3b8a6a407ddc7.rackspaceclouddb.com)

If your instance was deployed before 2021 Feb 3rd, PLEASE RESPOND to
this support ticket to ensure that our support teams enable the new
certificate for you on your instance(s).

As MySQL must be restarted to activate this change, your instance will
be placed in RESTART REQUIRED status once this has been completed, and
you'll need to restart your instance at your convenience to use your
new certificate.

As always, your Support Team will be available to assist you.

------------------------------

Best Regards,
The Rackspace Cloud <http://www.rackspacecloud.com/>

US Toll Free: 1.877.934.0407
International: +1.210.581.0407
UK: 0800-083-3012

Did you know that there is a Rackspace support hub? You can access Racker
knowledge, discuss Rackspace products, and quickly find your solution any
time at support.rackspace.com.
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From lewis at mail.msen.com  Thu Feb 25 00:01:35 2021
From: lewis at mail.msen.com (David T. Lewis)
Date: Wed, 24 Feb 2021 19:01:35 -0500
Subject: [Box-Admins] Fwd: Rackspace Cloud Support Update to:
	Information Bulletin: CloudDB instance SSL certificate update
In-Reply-To: <CACnEXefKWTmsz8POrzTndP5Qzvb2tpm-D7yXgONfiQzis3QZhA@mail.gmail.com>
References: <20210224150223.1.70E196F880B260E3@tickets.rackspace.com>
 <CACnEXefKWTmsz8POrzTndP5Qzvb2tpm-D7yXgONfiQzis3QZhA@mail.gmail.com>
Message-ID: <20210225000135.GA55370@shell.msen.com>

Yes, I received the message too. I just now logged in to portal.rackspace.com
and looked at the message. I don't know what it means so I'm not going to
do anything, but here is what the "Information Bulletin" says:

Information Bulletin: CloudDB instance SSL certificate update
Pending Customer #210224-ord-0003099(943044) Software Freedom Conservancy

Hello,

Rackspace has made available an updated SSL certificate for your Cloud Database instance(s), as of 2021 Feb 3. 

IF YOU DO NOT USE SSL: 
No action is required. 

IF YOU CURRENTLY USE SSL: 
If you currently utilize SSL connections to your instance, more information is provided here: 
    https://docs.rackspace.com/docs/cloud-databases/v1/general-api-info/using-ssl/ 

Please find below a list of your active Cloud Database instances: (ID, Hostname, Name)

(b1a6f74c-c61c-4084-9c3b-0e141ff7118c,  Rock,  a9475921a99e4053a77188307cc3b8a6a407ddc7.rackspaceclouddb.com)

If your instance was deployed before 2021 Feb 3rd, PLEASE RESPOND to this support ticket to ensure that our support teams enable the new certificate for you on your instance(s).

As MySQL must be restarted to activate this change, your instance will be placed in RESTART REQUIRED status once this has been completed, and you'll need to restart your instance at your convenience to use your new certificate. 

As always, your Support Team will be available to assist you.


On Wed, Feb 24, 2021 at 10:10:50AM -0800, Vanessa Freudenberg wrote:
> Hi all,
> did you get this too? I can't seem to log in, it requires MFA and I don't
> think I ever set that up.
> 
> Vanessa
> 
> ---------- Forwarded message ---------
> From: Rackspace <noreply at tickets.rackspace.com>
> Date: Wed, Feb 24, 2021 at 7:09 AM
> Subject: Rackspace Cloud Support Update to: Information Bulletin: CloudDB
> instance SSL certificate update
> 
> 
> Account: Vanessa Freudenberg (#943044)
> Support Ticket: #210224-ord-0003099
> 
> Dear Vanessa,
> 
> A Rackspace Cloud support ticket has been created to provide you with
> important information related to your account.
> 
> View this ticket at:
> 
> 
> mycloud.rackspace.com <https://mycloud.rackspace.com/tickets>
> 
> Ticket comments:
> ------------------------------
> 
> Hello,
> 
> Rackspace has made available an updated SSL certificate for your Cloud
> Database instance(s), as of 2021 Feb 3.
> 
> IF YOU DO NOT USE SSL:
> No action is required.
> 
> IF YOU CURRENTLY USE SSL:
> If you currently utilize SSL connections to your instance, more
> information is provided here:
>     https://docs.rackspace.com/docs/cloud-databases/v1/general-api-info/using-ssl/
> 
> Please find below a list of your active Cloud Database instances: (ID,
> Hostname, Name)
> 
> (b1a6f74c-c61c-4084-9c3b-0e141ff7118c,  Rock,
> a9475921a99e4053a77188307cc3b8a6a407ddc7.rackspaceclouddb.com)
> 
> If your instance was deployed before 2021 Feb 3rd, PLEASE RESPOND to
> this support ticket to ensure that our support teams enable the new
> certificate for you on your instance(s).
> 
> As MySQL must be restarted to activate this change, your instance will
> be placed in RESTART REQUIRED status once this has been completed, and
> you'll need to restart your instance at your convenience to use your
> new certificate.
> 
> As always, your Support Team will be available to assist you.
> 
> ------------------------------
> 
> Best Regards,
> The Rackspace Cloud <http://www.rackspacecloud.com/>
> 
> US Toll Free: 1.877.934.0407
> International: +1.210.581.0407
> UK: 0800-083-3012
> 
> Did you know that there is a Rackspace support hub? You can access Racker
> knowledge, discuss Rackspace products, and quickly find your solution any
> time at support.rackspace.com.

From leves at caesar.elte.hu  Thu Feb 25 02:31:22 2021
From: leves at caesar.elte.hu (Levente Uzonyi)
Date: Thu, 25 Feb 2021 03:31:22 +0100 (CET)
Subject: [Box-Admins] Fwd: Rackspace Cloud Support Update to:
 Information Bulletin: CloudDB instance SSL certificate update
In-Reply-To: <CACnEXefKWTmsz8POrzTndP5Qzvb2tpm-D7yXgONfiQzis3QZhA@mail.gmail.com>
References: <20210224150223.1.70E196F880B260E3@tickets.rackspace.com>
 <CACnEXefKWTmsz8POrzTndP5Qzvb2tpm-D7yXgONfiQzis3QZhA@mail.gmail.com>
Message-ID: <alpine.DEB.2.02.2102250319190.12556@login03.caesar.elte.hu>

Hi Vanessa,

Yes, I received that email as well. I can log in, but I don't know if the 
Mysql server uses certificates or not.
IIRC only bugs.squeak.org uses that database, so the cerificate the ticket 
is about is probably not used.


Levente

On Wed, 24 Feb 2021, Vanessa Freudenberg wrote:

> Hi all,
> did you get this too? I can't seem to log in, it requires MFA and I don't think I ever set that up.
> 
> Vanessa
> 
> ---------- Forwarded message ---------
> From: Rackspace <noreply at tickets.rackspace.com>
> Date: Wed, Feb 24, 2021 at 7:09 AM
> Subject: Rackspace Cloud Support Update to: Information Bulletin: CloudDB instance SSL certificate update
> 
> 
> [newEmailHeaderLogo.png]
> Account: Vanessa Freudenberg (#943044)
> Support Ticket: #210224-ord-0003099
>       Dear Vanessa,
>
>       A Rackspace Cloud support ticket has been created to provide you with important information related to your account.
>
>       View this ticket at:
>
>       [next-gen-cp-icon.png]
>
>       mycloud.rackspace.com
>
>       Ticket comments:
> 
> _________________________________________________________________________________________________________________________________________________________________________________________________________________________________
> 
> Hello,
> 
> Rackspace has made available an updated SSL certificate for your Cloud Database instance(s), as of 2021 Feb 3. 
> 
> IF YOU DO NOT USE SSL: 
> No action is required. 
> 
> IF YOU CURRENTLY USE SSL: 
> If you currently utilize SSL connections to your instance, more information is provided here:
>     https://docs.rackspace.com/docs/cloud-databases/v1/general-api-info/using-ssl/ 
> 
> Please find below a list of your active Cloud Database instances: (ID, Hostname, Name)
> 
> (b1a6f74c-c61c-4084-9c3b-0e141ff7118c,  Rock,  a9475921a99e4053a77188307cc3b8a6a407ddc7.rackspaceclouddb.com)
> 
> If your instance was deployed before 2021 Feb 3rd, PLEASE RESPOND to this support ticket to ensure that our support teams enable the new certificate for you on your instance(s).
> 
> As MySQL must be restarted to activate this change, your instance will be placed in RESTART REQUIRED status once this has been completed, and you'll need to restart your instance at your convenience to use your new certificat
> e. 
> 
> As always, your Support Team will be available to assist you.
> 
> _________________________________________________________________________________________________________________________________________________________________________________________________________________________________
>
>       Best Regards,
>       The Rackspace Cloud
>
>       US Toll Free: 1.877.934.0407
>       International: +1.210.581.0407
>       UK: 0800-083-3012
>
>       Did you know that there is a Rackspace support hub? You can access Racker knowledge, discuss Rackspace products, and quickly find your solution any time at support.rackspace.com.
> 
> 
>

From Das.Linux at gmx.de  Thu Feb 25 05:52:24 2021
From: Das.Linux at gmx.de (Tobias Pape)
Date: Thu, 25 Feb 2021 06:52:24 +0100
Subject: [Box-Admins] Rackspace Cloud Support Update to: Information
 Bulletin: CloudDB instance SSL certificate update
In-Reply-To: <alpine.DEB.2.02.2102250319190.12556@login03.caesar.elte.hu>
References: <20210224150223.1.70E196F880B260E3@tickets.rackspace.com>
 <CACnEXefKWTmsz8POrzTndP5Qzvb2tpm-D7yXgONfiQzis3QZhA@mail.gmail.com>
 <alpine.DEB.2.02.2102250319190.12556@login03.caesar.elte.hu>
Message-ID: <75DB93D5-722D-44E3-A357-B5270E36089A@gmx.de>

Hi

I'll have a look.
-t

> On 25. Feb 2021, at 03:31, Levente Uzonyi <leves at caesar.elte.hu> wrote:
> 
> Hi Vanessa,
> 
> Yes, I received that email as well. I can log in, but I don't know if the Mysql server uses certificates or not.
> IIRC only bugs.squeak.org uses that database, so the cerificate the ticket is about is probably not used.
> 
> 
> Levente
> 
> On Wed, 24 Feb 2021, Vanessa Freudenberg wrote:
> 
>> Hi all,
>> did you get this too? I can't seem to log in, it requires MFA and I don't think I ever set that up.
>> Vanessa
>> ---------- Forwarded message ---------
>> From: Rackspace <noreply at tickets.rackspace.com>
>> Date: Wed, Feb 24, 2021 at 7:09 AM
>> Subject: Rackspace Cloud Support Update to: Information Bulletin: CloudDB instance SSL certificate update
>> [newEmailHeaderLogo.png]
>> Account: Vanessa Freudenberg (#943044)
>> Support Ticket: #210224-ord-0003099
>>      Dear Vanessa,
>> 
>>      A Rackspace Cloud support ticket has been created to provide you with important information related to your account.
>> 
>>      View this ticket at:
>> 
>>      [next-gen-cp-icon.png]
>> 
>>      mycloud.rackspace.com
>> 
>>      Ticket comments:
>> _________________________________________________________________________________________________________________________________________________________________________________________________________________________________
>> Hello,
>> Rackspace has made available an updated SSL certificate for your Cloud Database instance(s), as of 2021 Feb 3. IF YOU DO NOT USE SSL: No action is required. IF YOU CURRENTLY USE SSL: If you currently utilize SSL connections to your instance, more information is provided here:
>>    https://docs.rackspace.com/docs/cloud-databases/v1/general-api-info/using-ssl/ Please find below a list of your active Cloud Database instances: (ID, Hostname, Name)
>> (b1a6f74c-c61c-4084-9c3b-0e141ff7118c,  Rock,  a9475921a99e4053a77188307cc3b8a6a407ddc7.rackspaceclouddb.com)
>> If your instance was deployed before 2021 Feb 3rd, PLEASE RESPOND to this support ticket to ensure that our support teams enable the new certificate for you on your instance(s).
>> As MySQL must be restarted to activate this change, your instance will be placed in RESTART REQUIRED status once this has been completed, and you'll need to restart your instance at your convenience to use your new certificat
>> e. As always, your Support Team will be available to assist you.
>> _________________________________________________________________________________________________________________________________________________________________________________________________________________________________
>> 
>>      Best Regards,
>>      The Rackspace Cloud
>> 
>>      US Toll Free: 1.877.934.0407
>>      International: +1.210.581.0407
>>      UK: 0800-083-3012
>> 
>>      Did you know that there is a Rackspace support hub? You can access Racker knowledge, discuss Rackspace products, and quickly find your solution any time at support.rackspace.com.



From Das.Linux at gmx.de  Thu Feb 25 08:35:57 2021
From: Das.Linux at gmx.de (Tobias Pape)
Date: Thu, 25 Feb 2021 09:35:57 +0100
Subject: [Box-Admins] Rackspace Cloud Support Update to: Information
 Bulletin: CloudDB instance SSL certificate update
In-Reply-To: <alpine.DEB.2.02.2102250319190.12556@login03.caesar.elte.hu>
References: <20210224150223.1.70E196F880B260E3@tickets.rackspace.com>
 <CACnEXefKWTmsz8POrzTndP5Qzvb2tpm-D7yXgONfiQzis3QZhA@mail.gmail.com>
 <alpine.DEB.2.02.2102250319190.12556@login03.caesar.elte.hu>
Message-ID: <5DA489F4-706E-4DB9-ABE8-E741D1B34EE0@gmx.de>

Hi Levente, Vanessa

> On 25. Feb 2021, at 03:31, Levente Uzonyi <leves at caesar.elte.hu> wrote:
> 
> Hi Vanessa,
> 
> Yes, I received that email as well. I can log in, but I don't know if the Mysql server uses certificates or not.
> IIRC only bugs.squeak.org uses that database, so the cerificate the ticket is about is probably not used.

Yes, it seems like that. The mantis code makes no mention of ssl, so there's no indication it is used.

There is a second databases in that MySQL, for the Nextcloud instance I had up for a while.

Since that is off, no action needed.

I close that rackspace ticked.

Best regards
	-Tobias

> 
> 
> Levente
> 
> On Wed, 24 Feb 2021, Vanessa Freudenberg wrote:
> 
>> Hi all,
>> did you get this too? I can't seem to log in, it requires MFA and I don't think I ever set that up.
>> Vanessa
>> ---------- Forwarded message ---------
>> From: Rackspace <noreply at tickets.rackspace.com>
>> Date: Wed, Feb 24, 2021 at 7:09 AM
>> Subject: Rackspace Cloud Support Update to: Information Bulletin: CloudDB instance SSL certificate update
>> [newEmailHeaderLogo.png]
>> Account: Vanessa Freudenberg (#943044)
>> Support Ticket: #210224-ord-0003099
>>      Dear Vanessa,
>> 
>>      A Rackspace Cloud support ticket has been created to provide you with important information related to your account.
>> 
>>      View this ticket at:
>> 
>>      [next-gen-cp-icon.png]
>> 
>>      mycloud.rackspace.com
>> 
>>      Ticket comments:
>> _________________________________________________________________________________________________________________________________________________________________________________________________________________________________
>> Hello,
>> Rackspace has made available an updated SSL certificate for your Cloud Database instance(s), as of 2021 Feb 3. IF YOU DO NOT USE SSL: No action is required. IF YOU CURRENTLY USE SSL: If you currently utilize SSL connections to your instance, more information is provided here:
>>    https://docs.rackspace.com/docs/cloud-databases/v1/general-api-info/using-ssl/ Please find below a list of your active Cloud Database instances: (ID, Hostname, Name)
>> (b1a6f74c-c61c-4084-9c3b-0e141ff7118c,  Rock,  a9475921a99e4053a77188307cc3b8a6a407ddc7.rackspaceclouddb.com)
>> If your instance was deployed before 2021 Feb 3rd, PLEASE RESPOND to this support ticket to ensure that our support teams enable the new certificate for you on your instance(s).
>> As MySQL must be restarted to activate this change, your instance will be placed in RESTART REQUIRED status once this has been completed, and you'll need to restart your instance at your convenience to use your new certificat
>> e. As always, your Support Team will be available to assist you.
>> _________________________________________________________________________________________________________________________________________________________________________________________________________________________________
>> 
>>      Best Regards,
>>      The Rackspace Cloud
>> 
>>      US Toll Free: 1.877.934.0407
>>      International: +1.210.581.0407
>>      UK: 0800-083-3012
>> 
>>      Did you know that there is a Rackspace support hub? You can access Racker knowledge, discuss Rackspace products, and quickly find your solution any time at support.rackspace.com.