tim Rowledge wrote:
>
> On 22-Apr-06, at 12:43 PM, Brad Fuller wrote:
> [snip my vague and waffley bits]
>
>> Let me offer some ideas.
>>
>> We have started, what we call, an "Answer Board."  It is nothing more
>> than a moderated forum where people can ask specific questions. Those
>> questions are answered by "experts." We understand that questions by
>> beginners may not yield the answer the beginner has in mind -- the
>> question may be vague, the beginner may not know how to ask the
>> question, etc. So, a forum seemed to be a good way to "bat around" the
>> question to ultimately arrive at a/the solution. (plus there are not 100
>> emails for a beginner to wade through.)
>>
>> The "answers" are then reformulated and stored on a wiki for reference
>> later. A beginner can always go to the wiki first to search. The Wiki is
>> managed by people that are responsible for organizing and managing the
>> question/answer - but they are not necessarily the "experts."
>>
>> Let me reiterate Tim's urging that a Wiki *must* be maintained
>> regularly. The squeak swiki is so outdated that it's very hard to use
>> and I believe beginners will find it difficult and may, in the end, just
>> give up. A well groomed, up-to-date Wiki is required to pull this off.
>>
>> We are at the beginning of this exercise, but it proves to be
>> worthwhile. We might consider this approach or a derivative.
>
> An excellent way of putting exactly what I was trying to say.
> Discussion followed by synthesis followed by an ariticle.
well... looks like the forum/wiki idea is out of the contest. Hopefully,
an email mailing list won't be too laborious to wade thru. We could
still implement the Wiki idea after a question has been answered.