+1.  Very well put.

>From: "Bill Schwab" <BSchwab at anest.ufl.edu>
>Reply-To: The general-purpose Squeak developers 
>list<squeak-dev at lists.squeakfoundation.org>
>To: <squeak-dev at lists.squeakfoundation.org>
>Subject: Re: Making Squeak more accessible and used - reversing thetrend
>Date: Tue, 06 Feb 2007 10:36:46 -0500
>
>Brad,
>
>The colossal misunderstanding of our time is the assumption that
>insight will work with people who are unmotivated to change.
>Communication does not depend on syntax, or eloquence, or rhetoric, or
>articulation but on the emotional context in which the message is being
>heard. People can only hear you when they are moving toward you, and
>they are not likely to when your words are pursuing them. Even the
>choicest words lose their power when they are used to overpower.
>Attitudes are the real figures of speech. (Edwin H. Friedman)
>
>More to the point, give the user what they want, though not necessarily
>the way they want it.  Then gradually show them a better way.
>
>Bill
>
>
>
>
>
>Brad Fuller brad at bradfuller.com
>Mon Feb 5 23:01:59 UTC 2007
>
>Yep, if you want to move beyond the status quo and provide tools that
>seem odd at first blush to users, it's going to be a tad tougher sell.
>
>as always:
>
>"It must be considered that there is nothing more difficult to carry
>out, nor more doubtful of success, nor dangerous to handle, than to
>initiate a new order of things. For the reformer has enemies in all
>those who profit by the old order, and only lukewarm defenders in all
>those who would profit by the new order, this lukewarmness arising
>partly from fear of their adversaries, who have the laws in their
>favor;
>and partly from the incredulity of mankind, who do not truly believe
>in
>anything new until they have had actual experiences of it. Thus, it
>arises that on every opportunity for attacking the reformer, his
>opponents do so with the zeal of partisans, the others only defend him
>half-heartedly, so that between them he runs great danger."
>
>1513 AD Machiavelli
>
>
>
>Wilhelm K. Schwab, Ph.D.
>University of Florida
>Department of Anesthesiology
>PO Box 100254
>Gainesville, FL 32610-0254
>
>Email: bills at anest4.anest.ufl.edu
>Tel: (352) 846-1285
>FAX: (352) 392-7029
>
>

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