Oops, I really need to proofread better: when I say "I don't see a
problem with Squeak as it is" I really mean of course "I don't see a
problem with  Mantis as it is".  Sorry for the confusion.

Ken

On Mon, 2009-07-06 at 16:04 -0500, Ken Causey wrote:
> On Mon, 2009-07-06 at 13:51 -0700, John M McIntosh wrote:
> > On 6-Jul-09, at 10:49 AM, Ken Causey wrote:
> > > Nicolas, I share you concerns.  It should be remembered that I was one
> > > of the major proponents of switching from using the mailing list as  
> > > our
> > > bug tracker to the use of a bug tracker and supported at least
> > > temporarily settling on Mantis.
> > >
> > > But the reality is that it has been years now and very very few people
> > > in this community make use of Mantis and no viable alternative has
> > > appeared.  You are certainly one of the exceptions but you are in  
> > > small
> > > company I'm afraid.
> > 
> > Well for Sophie we made extensive use of Mantis, because it did work  
> > to collect bugs. Fixing them was another issue.
> > 
> > But I think you all miss the point that you need to make it easy. Why  
> > can't I have a submit walkback to Mantis or
> > to the Squeak Bug Reporting Czar? Or a menu item to submit a bug or  
> > feature request/whaterever on a menu somewhere.
> 
> I don't miss that point at all.  But you have to realize that I don't
> see a problem with using Squeak as it is.  I've made a video showing how
> to do this at least in once scenario.  Does this mean I don't think it
> could be easier?  Absolutely not, but it does mean that I'm not at all
> certain what 'easier' means in this context.
> 
> For years how I have dealt with a number of situations where someone
> comes up and says the equivalent of 'Mantis sucks'.  And so I then try
> to engage them in a conversation designed at my understanding of what
> about Mantis sucks in their opinion and how it could be improved.  Not a
> single time have a been able to get a concrete proposal or explanation.
> 
> In this case you make a couple of suggestions.  I grant you that, but
> actually implementing them requires significantly more fleshing out of
> the proposals.
> 
> Ken
> 
> > Many times you are faced with some walkback you have no-idea why and  
> > there is no process to make the capture
> > of that easy, yet the environment would let me bundle that up and POST  
> > to a webserver somewhere, if there was support
> > for such a concept.
> > 
> > --
> > = 
> > = 
> > = 
> > ========================================================================
> > John M. McIntosh <johnmci at smalltalkconsulting.com>   Twitter:   
> > squeaker68882
> > Corporate Smalltalk Consulting Ltd.  http://www.smalltalkconsulting.com
> > = 
> > = 
> > = 
> > ========================================================================
> 
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