On Fri, Mar 18, 2011 at 9:40 AM, Stephan Eggermont <stephan at stack.nl> wrote:
> Randal wrote:
>> If a VPS host goes down, the
>>hoster has an obligation to launch my VPS on another box.  Just one more
>>way to keep a good SLA.
>
> Well, ARP provides unmanaged VPS's for that price.
> I guess that means you are entitled to a new fresh VPS,
> which you can then reinstall. As backups are not included,
> I don't see how they could offer that SLA.

You have to make a distinction between the real physical hardware and
the virtual machines they host. The physical hardware is the
responsibility of ARP. If a power supply blows up, it's their problem
and they have to get your virtual machine up and running on another
physical machine. OTOH, if you don't pay attention to security and
somebody does 'rm -rf /' on your virtual machine, well that's your
problem. Randal was talking about the first case, you're talking about
the second.

> That is to say, if I read
> http://support.arpnetworks.com/kb/vps/what-is-supported
> correctly.

You'll notice that "hardware, and VM hosts" is included in "our
responsibility" while "Managing a UNIX-based operating system" is part
of "your responsibility".

Colin