[Squeakfoundation]FW: Help on 16r57 issue when printing
John Bratby
squeakfoundation@lists.squeakfoundation.org
Wed, 1 Aug 2001 14:53:17 +0100
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Dear Sir/Madam,
I work for a company called BiT Limited, we are a complete software solution
company and we have designed a piece of software which runs using Smalltalk
architecture. We have however run into some issues with regards to printing.
I am however unable to resolve these issues and I am using yourself among
others as a last point of contact with regards to this matter.
The problem I am having is that we are due to release a new version of our
software, but we cannot print models which contain Icons (bitmaps which when
clicked on spark scripts which perform various tasks). This issue is however
only apparent when you try to print from either Windows 95, Windows 98 or
Windows ME to any printer either local or networked. The issue is not
apparent on an NT or 2K O/S's.
I am out of ideas so any help you can offer would be greatly appreciated. I
have registered for support with yourselves today but this matter is very
urgent and I would appreciate your views greatly. Even if you can tell me
which Dll's are affected in each OS when printing.
A copy of the error message or the error.log file can be forwarded upon
request.
I look forward to hearing from you.
Many thanks,
John Bratby
Business Integration Technologies Ltd.
Rookery House
Rookery Lane
Stoke Bruerne
NN12 7SJ
United Kingdom
Tel: +44 (0)1604 864765
Fax: +44 (0)1604 864735
Registered No. 2654224, VAT No. GB-566066622
Email: john.bratby@enterprisemodeller.com
<http://www.enterprisemodeller.com/> www.enterprisemodeller.com
This message is confidential; its contents do not constitute a commitment by
Business Integration Technologies Limited except where provided for in a
written agreement between you and Business Integration Technologies Limited.
Any unauthorised disclosure, use or dissemination, either whole or partial,
is prohibited. If you are not the intended recipient of the message, please
notify the sender immediately.
_____________________________________________________________________
This message has been checked for all known viruses by Star Internet
delivered through the MessageLabs Virus Scanning Service. For further
information visit http://www.star.net.uk/stats.asp or alternatively call
Star Internet for details on the Virus Scanning Service.
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<DIV><SPAN class=958260309-31072001><FONT face="Comic Sans MS" size=2>Dear
Sir/Madam,</FONT></SPAN></DIV>
<DIV>
<DIV>
<DIV><SPAN class=958260309-31072001><FONT face="Comic Sans MS"
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=958260309-31072001><FONT face="Comic Sans MS" size=2>I work for
a company called BiT Limited, we are a complete software solution company and we
have designed a piece of software which runs using Smalltalk architecture. We
have however run into some issues with regards to printing. I am however unable
to resolve these issues and I am using yourself among others as a last point of
contact with regards to this matter. </FONT></SPAN></DIV>
<DIV><SPAN class=958260309-31072001><FONT face="Comic Sans MS"
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=958260309-31072001><FONT face="Comic Sans MS"><FONT size=2>The
problem I am having is that we are due to release a new version of our software,
but we cannot print models which contain Icons (bitmaps which when clicked on
spark scripts which perform various tasks). This issue is however only apparent
when you try to print from either Windows 95, Windows 98 or Windows ME to any
printer either local or networked. The issue is not apparent on an NT or 2K
O/S<SPAN class=072511213-01082001>'s.</SPAN></FONT></FONT></SPAN></DIV>
<DIV><SPAN class=958260309-31072001><FONT face="Comic Sans MS"><FONT
size=2><SPAN class=072511213-01082001></SPAN></FONT></FONT></SPAN> </DIV>
<DIV><SPAN class=958260309-31072001><FONT face="Comic Sans MS" size=2>I am out
of ideas so any help you can offer would be greatly appreciated. I have
registered for support with yourselves today but this matter is very urgent and
I would appreciate your views greatly. Even if you can tell me which Dll's are
affected in each OS when printing.</FONT></SPAN></DIV>
<DIV><SPAN class=958260309-31072001><FONT face="Comic Sans MS"
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=958260309-31072001><FONT face="Comic Sans MS" size=2><SPAN
class=072511213-01082001>A copy of the error message or the error.log file can
be forwarded upon request.</SPAN></FONT></SPAN></DIV>
<DIV><SPAN class=958260309-31072001><FONT face="Comic Sans MS" size=2><SPAN
class=072511213-01082001></SPAN></FONT></SPAN> </DIV>
<DIV><SPAN class=958260309-31072001><FONT face="Comic Sans MS" size=2>I look
forward to hearing from you.</FONT></SPAN></DIV>
<DIV><SPAN class=958260309-31072001><FONT face="Comic Sans MS"
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=958260309-31072001><FONT face="Comic Sans MS"
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=958260309-31072001><FONT face="Comic Sans MS" size=2>Many
thanks,</FONT></SPAN></DIV>
<DIV><SPAN class=958260309-31072001><FONT face="Comic Sans MS"
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=958260309-31072001><FONT face="Comic Sans MS"
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=958260309-31072001>
<DIV>
<P
style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px; WORD-SPACING: 0px; MARGIN-LEFT: 0px; LINE-HEIGHT: 100%"
align=left><FONT face="Comic Sans MS" size=2>John Bratby </FONT></P>
<P
style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px; WORD-SPACING: 0px; MARGIN-LEFT: 0px; LINE-HEIGHT: 100%"
align=left><FONT size=2><FONT face="Comic Sans MS"> </P></FONT></FONT>
<P
style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px; WORD-SPACING: 0px; MARGIN-LEFT: 0px; LINE-HEIGHT: 100%"
align=left><FONT face="Comic Sans MS" size=2>Business Integration Technologies
Ltd.</FONT></P>
<P
style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px; WORD-SPACING: 0px; MARGIN-LEFT: 0px; LINE-HEIGHT: 100%"
align=left><FONT face="Comic Sans MS" size=2>Rookery House</FONT></P>
<P
style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px; WORD-SPACING: 0px; MARGIN-LEFT: 0px; LINE-HEIGHT: 100%"
align=left><FONT face="Comic Sans MS" size=2>Rookery Lane</FONT></P>
<P
style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px; WORD-SPACING: 0px; MARGIN-LEFT: 0px; LINE-HEIGHT: 100%"
align=left><FONT face="Comic Sans MS" size=2>Stoke Bruerne</FONT></P>
<P
style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px; WORD-SPACING: 0px; MARGIN-LEFT: 0px; LINE-HEIGHT: 100%"
align=left><FONT face="Comic Sans MS" size=2>NN12 7SJ</FONT></P>
<P
style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px; WORD-SPACING: 0px; MARGIN-LEFT: 0px; LINE-HEIGHT: 100%"
align=left><FONT face="Comic Sans MS" size=2>United Kingdom</FONT></P>
<P
style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px; WORD-SPACING: 0px; MARGIN-LEFT: 0px; LINE-HEIGHT: 100%"
align=left><FONT face="Comic Sans MS" size=2>Tel: +44 (0)1604 864765</FONT></P>
<P
style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px; WORD-SPACING: 0px; MARGIN-LEFT: 0px; LINE-HEIGHT: 100%"
align=left><FONT face="Comic Sans MS" size=2>Fax: +44 (0)1604 864735</FONT></P>
<P
style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px; WORD-SPACING: 0px; MARGIN-LEFT: 0px; LINE-HEIGHT: 100%"
align=left><FONT face="Comic Sans MS" size=2>Registered No. 2654224, VAT No.
GB-566066622</FONT></P>
<P
style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px; WORD-SPACING: 0px; MARGIN-LEFT: 0px; LINE-HEIGHT: 100%"
align=left><FONT face="Comic Sans MS"><FONT size=2>Email:<U> </U><U><I><FONT
color=#0000ff>john.bratby</FONT></I></U><I><FONT
color=#0000ff><U>@enterprisemodeller.com</U></FONT></I></FONT></FONT></P><U>
<P
style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px; WORD-SPACING: 0px; MARGIN-LEFT: 0px; LINE-HEIGHT: 100%"
align=left><A href="http://www.enterprisemodeller.com/"><FONT
face="Comic Sans MS" color=#0000ff
size=2><I>www.enterprisemodeller.com</I></FONT></A></P>
<P
style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px; WORD-SPACING: 0px; MARGIN-LEFT: 0px; LINE-HEIGHT: 100%"
align=left><FONT face="Comic Sans MS" size=2></FONT> </P></U><FONT
face="Comic Sans MS" size=2>
<P
style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px; WORD-SPACING: 0px; MARGIN-LEFT: 0px; LINE-HEIGHT: 100%"
align=left>This message is confidential; its contents do not constitute a
commitment by Business Integration Technologies Limited except where provided
for in a written agreement between you and Business Integration Technologies
Limited. Any unauthorised disclosure, use or dissemination, either whole or
partial, is prohibited. If you are not the intended recipient of the message,
please notify the sender
immediately.</P></FONT></DIV></SPAN></DIV></DIV></DIV></BODY></HTML>
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_____________________________________________________________________<BR>
This message has been checked for all known viruses by Star Internet<BR>
delivered through the MessageLabs Virus Scanning Service. For further<BR>
information visit http://www.star.net.uk/stats.asp or alternatively call<BR>
Star Internet for details on the Virus Scanning Service.<BR>
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