From: Ken Causey
Is there no mechanism for sending them the same exact email again with the same exact ID number? If so then it doesn't matter how many copies they get, they only get one vote per ID. If not, that's very unfortunate, lost emails are a nearly unavoidable situation, particularly as the size of the voter pool increases which I both expect and look forward to.
There is a mechanism to send the same email again. I think the issue that Daniel is raising is that if a user had a bad email, they can submit a new email to us and have us send a second ballot. I believe that the system does check that the same user from the same computer does not vote twice, but I didn't check to see if that worked. The number of people that had a bad email was pretty small, and after I received an email from the administrator I was able to see that each one that we sent out had a corresponding bounce. It would be much easier if the system automatically reported bounces, but it does not.
I think Daniel's solution to send out emails before the ballot, and to encourage people to sign in and check their email would be a good idea, but it should be possible to recover lost passwords from squeak people.
Ron
Oh sure, I was not considering a change of email address, clearly that is a problematic situation. Yes, being more proactive about getting people to confirm that their email address is valid before sending out invitations is the key. Perhaps we should consider adding an extra step before voting that requires users to confirm their email address, maybe a week before the voting invitations are sent out.
Ken
P.S. If someone ever gets around to re-implementing SqP we could perhaps add something that randomly requires people to confirm their email address year round and not simply in a clump right before the election. Of course, I suppose this could also be done outside of SqP (outside of its implementation I mean, not necessarily visibly seperate from the site itself, from the user's perspective).
On Thu, 2007-03-08 at 10:59 -0500, Ron Teitelbaum wrote:
From: Ken Causey
Is there no mechanism for sending them the same exact email again with the same exact ID number? If so then it doesn't matter how many copies they get, they only get one vote per ID. If not, that's very unfortunate, lost emails are a nearly unavoidable situation, particularly as the size of the voter pool increases which I both expect and look forward to.
There is a mechanism to send the same email again. I think the issue that Daniel is raising is that if a user had a bad email, they can submit a new email to us and have us send a second ballot. I believe that the system does check that the same user from the same computer does not vote twice, but I didn't check to see if that worked. The number of people that had a bad email was pretty small, and after I received an email from the administrator I was able to see that each one that we sent out had a corresponding bounce. It would be much easier if the system automatically reported bounces, but it does not.
I think Daniel's solution to send out emails before the ballot, and to encourage people to sign in and check their email would be a good idea, but it should be possible to recover lost passwords from squeak people.
Ron
elections@lists.squeakfoundation.org