Gjallar brainstorm (was Re: [Setools] Gjallar (previously known as Q2) next steps!)

[Stéphane Ducasse]

>
> Sure. Just as you write above a Process could be "managing bug fixes".
> An administrator creates this Process in an existing Gjallar
> installation (which might already have 10 other Processes and 200
> existing users) and then gives a subset of the existing users  
> access to
> it. The other users will not even see that it exists.
>
> The administrator also assigns one or more of those users as being the
> administrators of this Process.
>
> Then people can create cases in the process, either by sending  
> email to
> it (which anyone can do regardless of access - if they know the email
> address to use) or by logging into the web UI and click on "create
> case". If a user has access to multiple Processes he will then be
> offered a drop down list in which he must first select the Process to
> create the case in.
>
> One important note: "Case" and "Issue" is the same thing. In the
> documentation and code of Gjallar we use the term "Case" but in the
> general industry the term "Issue" is more common. This is of course  
> due
> to terminology at the customer.

Ok yu mean case = an entry in mantis when we restrict the vocabulary  
to bug tracking?

Stef
>
> regards, Göran
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