[Squeakfoundation]FW: Help on 16r57 issue when printing

Thu, 2 Aug 2001 09:55:13 +0100

Hi Doug,

Thanks for the update - much appreciated.

The problem I have is that the next version is going to be written in
Delphi, and my MD is reluctant to shell out that sort of cash for an issue
which will be resolved during the move to Delphi.

Many thanks again.

Regards,

John

-----Original Message-----
From: Doug Way [mailto:dway@riskmetrics.com]
Sent: 01 August 2001 16:00
To: squeakfoundation@lists.squeakfoundation.org
Subject: Re: [Squeakfoundation]FW: Help on 16r57 issue when printing

Um, this list is for discussing organizational issues of the Squeak
Foundation, not answering technical questions (especially non-Squeak ones).
You'd probably have better luck asking your question on the
comp.lang.smalltalk newsgroup.  (Ah, I just saw that you did post on
comp.lang.smalltalk, and you did get some partial answers to your
VSE-related problem.)

Anyway, based on your question, I'd suggest hiring someone who really knows
VSE on a short-term/contract basis.

- Doug Way
  dway@riskmetrics.com

-------- Original Message --------
  Subject: 
         [Squeakfoundation]FW: Help on 16r57 issue when printing
    Date: 
         Wed, 1 Aug 2001 14:53:17 +0100
    From: 
         John Bratby <John.Bratby@enterprisemodeller.com>
Reply-To: 
         squeakfoundation@lists.squeakfoundation.org
      To: 
         "'squeakfoundation@lists.squeakfoundation.org'"
<squeakfoundation@lists.squeakfoundation.org>

   Dear Sir/Madam,

   I work for a company called BiT Limited, we are a complete software
solution company and we have 
designed a piece of software which runs using Smalltalk architecture. We
have however run into some issues 
with regards to printing. I am however unable to resolve these issues and I
am using yourself among others as a 
last point of contact with regards to this matter. 

   The problem I am having is that we are due to release a new version of
our software, but we cannot print 
models which contain Icons (bitmaps which when clicked on spark scripts
which perform various tasks). This 
issue is however only apparent when you try to print from either Windows 95,
Windows 98 or Windows ME to 
any printer either local or networked. The issue is not apparent on an NT or
2K O/S's.

   I am out of ideas so any help you can offer would be greatly appreciated.
I have registered for support with 
yourselves today but this matter is very urgent and I would appreciate your
views greatly. Even if you can tell 
me which Dll's are affected in each OS when printing.

     A copy of the error message or the error.log file can be forwarded upon
request.

   I look forward to hearing from you.

   Many thanks,

John Bratby 

Business Integration Technologies Ltd.

Rookery House

Rookery Lane

Stoke Bruerne

NN12 7SJ

United Kingdom

Tel: +44 (0)1604 864765

Fax: +44 (0)1604 864735

Registered No. 2654224, VAT No. GB-566066622

Email: john.bratby@enterprisemodeller.com

www.enterprisemodeller.com

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