Dear Sir/Madam,
I work for a company called BiT Limited, we are a complete software solution company and we have designed a piece of software which runs using Smalltalk architecture. We have however run into some issues with regards to printing. I am however unable to resolve these issues and I am using yourself among others as a last point of contact with regards to this matter.
The problem I am having is that we are due to release a new version of our software, but we cannot print models which contain Icons (bitmaps which when clicked on spark scripts which perform various tasks). This issue is however only apparent when you try to print from either Windows 95, Windows 98 or Windows ME to any printer either local or networked. The issue is not apparent on an NT or 2K O/S's.
I am out of ideas so any help you can offer would be greatly appreciated. I have registered for support with yourselves today but this matter is very urgent and I would appreciate your views greatly. Even if you can tell me which Dll's are affected in each OS when printing.
A copy of the error message or the error.log file can be forwarded upon request.
I look forward to hearing from you.
Many thanks,
John Bratby
Business Integration Technologies Ltd.
Rookery House
Rookery Lane
Stoke Bruerne
NN12 7SJ
United Kingdom
Tel: +44 (0)1604 864765
Fax: +44 (0)1604 864735
Registered No. 2654224, VAT No. GB-566066622
Email: john.bratby@enterprisemodeller.com
http://www.enterprisemodeller.com/ www.enterprisemodeller.com
This message is confidential; its contents do not constitute a commitment by Business Integration Technologies Limited except where provided for in a written agreement between you and Business Integration Technologies Limited. Any unauthorised disclosure, use or dissemination, either whole or partial, is prohibited. If you are not the intended recipient of the message, please notify the sender immediately.
_____________________________________________________________________ This message has been checked for all known viruses by Star Internet delivered through the MessageLabs Virus Scanning Service. For further information visit http://www.star.net.uk/stats.asp or alternatively call Star Internet for details on the Virus Scanning Service.
Um, this list is for discussing organizational issues of the Squeak Foundation, not answering technical questions (especially non-Squeak ones). You'd probably have better luck asking your question on the comp.lang.smalltalk newsgroup. (Ah, I just saw that you did post on comp.lang.smalltalk, and you did get some partial answers to your VSE-related problem.)
Anyway, based on your question, I'd suggest hiring someone who really knows VSE on a short-term/contract basis.
- Doug Way dway@riskmetrics.com
-------- Original Message -------- Subject: [Squeakfoundation]FW: Help on 16r57 issue when printing Date: Wed, 1 Aug 2001 14:53:17 +0100 From: John Bratby John.Bratby@enterprisemodeller.com Reply-To: squeakfoundation@lists.squeakfoundation.org To: "'squeakfoundation@lists.squeakfoundation.org'" squeakfoundation@lists.squeakfoundation.org
Dear Sir/Madam,
I work for a company called BiT Limited, we are a complete software solution company and we have designed a piece of software which runs using Smalltalk architecture. We have however run into some issues with regards to printing. I am however unable to resolve these issues and I am using yourself among others as a last point of contact with regards to this matter.
The problem I am having is that we are due to release a new version of our software, but we cannot print models which contain Icons (bitmaps which when clicked on spark scripts which perform various tasks). This issue is however only apparent when you try to print from either Windows 95, Windows 98 or Windows ME to any printer either local or networked. The issue is not apparent on an NT or 2K O/S's.
I am out of ideas so any help you can offer would be greatly appreciated. I have registered for support with yourselves today but this matter is very urgent and I would appreciate your views greatly. Even if you can tell me which Dll's are affected in each OS when printing.
A copy of the error message or the error.log file can be forwarded upon request.
I look forward to hearing from you.
Many thanks,
John Bratby
Business Integration Technologies Ltd.
Rookery House
Rookery Lane
Stoke Bruerne
NN12 7SJ
United Kingdom
Tel: +44 (0)1604 864765
Fax: +44 (0)1604 864735
Registered No. 2654224, VAT No. GB-566066622
Email: john.bratby@enterprisemodeller.com
www.enterprisemodeller.com
This message is confidential; its contents do not constitute a commitment by Business Integration Technologies Limited except where provided for in a written agreement between you and Business Integration Technologies Limited. Any unauthorised disclosure, use or dissemination, either whole or partial, is prohibited. If you are not the intended recipient of the message, please notify the sender immediately.
_____________________________________________________________________ This message has been checked for all known viruses by Star Internet delivered through the MessageLabs Virus Scanning Service. For further information visit http://www.star.net.uk/stats.asp or alternatively call Star Internet for details on the Virus Scanning Service.
squeakfoundation@lists.squeakfoundation.org