Fwd: Rackspace Cloud Support Update to: Information Bulletin: CloudDB instance SSL certificate update
Hi all, did you get this too? I can't seem to log in, it requires MFA and I don't think I ever set that up.
Vanessa
---------- Forwarded message --------- From: Rackspace noreply@tickets.rackspace.com Date: Wed, Feb 24, 2021 at 7:09 AM Subject: Rackspace Cloud Support Update to: Information Bulletin: CloudDB instance SSL certificate update
Account: Vanessa Freudenberg (#943044) Support Ticket: #210224-ord-0003099
Dear Vanessa,
A Rackspace Cloud support ticket has been created to provide you with important information related to your account.
View this ticket at:
mycloud.rackspace.com https://mycloud.rackspace.com/tickets
Ticket comments: ------------------------------
Hello,
Rackspace has made available an updated SSL certificate for your Cloud Database instance(s), as of 2021 Feb 3.
IF YOU DO NOT USE SSL: No action is required.
IF YOU CURRENTLY USE SSL: If you currently utilize SSL connections to your instance, more information is provided here: https://docs.rackspace.com/docs/cloud-databases/v1/general-api-info/using-ss...
Please find below a list of your active Cloud Database instances: (ID, Hostname, Name)
(b1a6f74c-c61c-4084-9c3b-0e141ff7118c, Rock, a9475921a99e4053a77188307cc3b8a6a407ddc7.rackspaceclouddb.com)
If your instance was deployed before 2021 Feb 3rd, PLEASE RESPOND to this support ticket to ensure that our support teams enable the new certificate for you on your instance(s).
As MySQL must be restarted to activate this change, your instance will be placed in RESTART REQUIRED status once this has been completed, and you'll need to restart your instance at your convenience to use your new certificate.
As always, your Support Team will be available to assist you.
------------------------------
Best Regards, The Rackspace Cloud http://www.rackspacecloud.com/
US Toll Free: 1.877.934.0407 International: +1.210.581.0407 UK: 0800-083-3012
Did you know that there is a Rackspace support hub? You can access Racker knowledge, discuss Rackspace products, and quickly find your solution any time at support.rackspace.com.
Yes, I received the message too. I just now logged in to portal.rackspace.com and looked at the message. I don't know what it means so I'm not going to do anything, but here is what the "Information Bulletin" says:
Information Bulletin: CloudDB instance SSL certificate update Pending Customer #210224-ord-0003099(943044) Software Freedom Conservancy
Hello,
Rackspace has made available an updated SSL certificate for your Cloud Database instance(s), as of 2021 Feb 3.
IF YOU DO NOT USE SSL: No action is required.
IF YOU CURRENTLY USE SSL: If you currently utilize SSL connections to your instance, more information is provided here: https://docs.rackspace.com/docs/cloud-databases/v1/general-api-info/using-ss...
Please find below a list of your active Cloud Database instances: (ID, Hostname, Name)
(b1a6f74c-c61c-4084-9c3b-0e141ff7118c, Rock, a9475921a99e4053a77188307cc3b8a6a407ddc7.rackspaceclouddb.com)
If your instance was deployed before 2021 Feb 3rd, PLEASE RESPOND to this support ticket to ensure that our support teams enable the new certificate for you on your instance(s).
As MySQL must be restarted to activate this change, your instance will be placed in RESTART REQUIRED status once this has been completed, and you'll need to restart your instance at your convenience to use your new certificate.
As always, your Support Team will be available to assist you.
On Wed, Feb 24, 2021 at 10:10:50AM -0800, Vanessa Freudenberg wrote:
Hi all, did you get this too? I can't seem to log in, it requires MFA and I don't think I ever set that up.
Vanessa
---------- Forwarded message --------- From: Rackspace noreply@tickets.rackspace.com Date: Wed, Feb 24, 2021 at 7:09 AM Subject: Rackspace Cloud Support Update to: Information Bulletin: CloudDB instance SSL certificate update
Account: Vanessa Freudenberg (#943044) Support Ticket: #210224-ord-0003099
Dear Vanessa,
A Rackspace Cloud support ticket has been created to provide you with important information related to your account.
View this ticket at:
mycloud.rackspace.com https://mycloud.rackspace.com/tickets
Ticket comments:
Hello,
Rackspace has made available an updated SSL certificate for your Cloud Database instance(s), as of 2021 Feb 3.
IF YOU DO NOT USE SSL: No action is required.
IF YOU CURRENTLY USE SSL: If you currently utilize SSL connections to your instance, more information is provided here: https://docs.rackspace.com/docs/cloud-databases/v1/general-api-info/using-ss...
Please find below a list of your active Cloud Database instances: (ID, Hostname, Name)
(b1a6f74c-c61c-4084-9c3b-0e141ff7118c, Rock, a9475921a99e4053a77188307cc3b8a6a407ddc7.rackspaceclouddb.com)
If your instance was deployed before 2021 Feb 3rd, PLEASE RESPOND to this support ticket to ensure that our support teams enable the new certificate for you on your instance(s).
As MySQL must be restarted to activate this change, your instance will be placed in RESTART REQUIRED status once this has been completed, and you'll need to restart your instance at your convenience to use your new certificate.
As always, your Support Team will be available to assist you.
Best Regards, The Rackspace Cloud http://www.rackspacecloud.com/
US Toll Free: 1.877.934.0407 International: +1.210.581.0407 UK: 0800-083-3012
Did you know that there is a Rackspace support hub? You can access Racker knowledge, discuss Rackspace products, and quickly find your solution any time at support.rackspace.com.
Hi Vanessa,
Yes, I received that email as well. I can log in, but I don't know if the Mysql server uses certificates or not. IIRC only bugs.squeak.org uses that database, so the cerificate the ticket is about is probably not used.
Levente
On Wed, 24 Feb 2021, Vanessa Freudenberg wrote:
Hi all, did you get this too? I can't seem to log in, it requires MFA and I don't think I ever set that up.
Vanessa
---------- Forwarded message --------- From: Rackspace noreply@tickets.rackspace.com Date: Wed, Feb 24, 2021 at 7:09 AM Subject: Rackspace Cloud Support Update to: Information Bulletin: CloudDB instance SSL certificate update
[newEmailHeaderLogo.png] Account: Vanessa Freudenberg (#943044) Support Ticket: #210224-ord-0003099 Dear Vanessa,
A Rackspace Cloud support ticket has been created to provide you with important information related to your account. View this ticket at: [next-gen-cp-icon.png] mycloud.rackspace.com Ticket comments:
Hello,
Rackspace has made available an updated SSL certificate for your Cloud Database instance(s), as of 2021 Feb 3.
IF YOU DO NOT USE SSL: No action is required.
IF YOU CURRENTLY USE SSL: If you currently utilize SSL connections to your instance, more information is provided here: https://docs.rackspace.com/docs/cloud-databases/v1/general-api-info/using-ss...
Please find below a list of your active Cloud Database instances: (ID, Hostname, Name)
(b1a6f74c-c61c-4084-9c3b-0e141ff7118c, Rock, a9475921a99e4053a77188307cc3b8a6a407ddc7.rackspaceclouddb.com)
If your instance was deployed before 2021 Feb 3rd, PLEASE RESPOND to this support ticket to ensure that our support teams enable the new certificate for you on your instance(s).
As MySQL must be restarted to activate this change, your instance will be placed in RESTART REQUIRED status once this has been completed, and you'll need to restart your instance at your convenience to use your new certificat e.
As always, your Support Team will be available to assist you.
Best Regards, The Rackspace Cloud US Toll Free: 1.877.934.0407 International: +1.210.581.0407 UK: 0800-083-3012 Did you know that there is a Rackspace support hub? You can access Racker knowledge, discuss Rackspace products, and quickly find your solution any time at support.rackspace.com.
Hi
I'll have a look. -t
On 25. Feb 2021, at 03:31, Levente Uzonyi leves@caesar.elte.hu wrote:
Hi Vanessa,
Yes, I received that email as well. I can log in, but I don't know if the Mysql server uses certificates or not. IIRC only bugs.squeak.org uses that database, so the cerificate the ticket is about is probably not used.
Levente
On Wed, 24 Feb 2021, Vanessa Freudenberg wrote:
Hi all, did you get this too? I can't seem to log in, it requires MFA and I don't think I ever set that up. Vanessa ---------- Forwarded message --------- From: Rackspace noreply@tickets.rackspace.com Date: Wed, Feb 24, 2021 at 7:09 AM Subject: Rackspace Cloud Support Update to: Information Bulletin: CloudDB instance SSL certificate update [newEmailHeaderLogo.png] Account: Vanessa Freudenberg (#943044) Support Ticket: #210224-ord-0003099 Dear Vanessa,
A Rackspace Cloud support ticket has been created to provide you with important information related to your account. View this ticket at: [next-gen-cp-icon.png] mycloud.rackspace.com Ticket comments:
Hello, Rackspace has made available an updated SSL certificate for your Cloud Database instance(s), as of 2021 Feb 3. IF YOU DO NOT USE SSL: No action is required. IF YOU CURRENTLY USE SSL: If you currently utilize SSL connections to your instance, more information is provided here: https://docs.rackspace.com/docs/cloud-databases/v1/general-api-info/using-ss... Please find below a list of your active Cloud Database instances: (ID, Hostname, Name) (b1a6f74c-c61c-4084-9c3b-0e141ff7118c, Rock, a9475921a99e4053a77188307cc3b8a6a407ddc7.rackspaceclouddb.com) If your instance was deployed before 2021 Feb 3rd, PLEASE RESPOND to this support ticket to ensure that our support teams enable the new certificate for you on your instance(s). As MySQL must be restarted to activate this change, your instance will be placed in RESTART REQUIRED status once this has been completed, and you'll need to restart your instance at your convenience to use your new certificat e. As always, your Support Team will be available to assist you. _________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Best Regards, The Rackspace Cloud US Toll Free: 1.877.934.0407 International: +1.210.581.0407 UK: 0800-083-3012 Did you know that there is a Rackspace support hub? You can access Racker knowledge, discuss Rackspace products, and quickly find your solution any time at support.rackspace.com.
Hi Levente, Vanessa
On 25. Feb 2021, at 03:31, Levente Uzonyi leves@caesar.elte.hu wrote:
Hi Vanessa,
Yes, I received that email as well. I can log in, but I don't know if the Mysql server uses certificates or not. IIRC only bugs.squeak.org uses that database, so the cerificate the ticket is about is probably not used.
Yes, it seems like that. The mantis code makes no mention of ssl, so there's no indication it is used.
There is a second databases in that MySQL, for the Nextcloud instance I had up for a while.
Since that is off, no action needed.
I close that rackspace ticked.
Best regards -Tobias
Levente
On Wed, 24 Feb 2021, Vanessa Freudenberg wrote:
Hi all, did you get this too? I can't seem to log in, it requires MFA and I don't think I ever set that up. Vanessa ---------- Forwarded message --------- From: Rackspace noreply@tickets.rackspace.com Date: Wed, Feb 24, 2021 at 7:09 AM Subject: Rackspace Cloud Support Update to: Information Bulletin: CloudDB instance SSL certificate update [newEmailHeaderLogo.png] Account: Vanessa Freudenberg (#943044) Support Ticket: #210224-ord-0003099 Dear Vanessa,
A Rackspace Cloud support ticket has been created to provide you with important information related to your account. View this ticket at: [next-gen-cp-icon.png] mycloud.rackspace.com Ticket comments:
Hello, Rackspace has made available an updated SSL certificate for your Cloud Database instance(s), as of 2021 Feb 3. IF YOU DO NOT USE SSL: No action is required. IF YOU CURRENTLY USE SSL: If you currently utilize SSL connections to your instance, more information is provided here: https://docs.rackspace.com/docs/cloud-databases/v1/general-api-info/using-ss... Please find below a list of your active Cloud Database instances: (ID, Hostname, Name) (b1a6f74c-c61c-4084-9c3b-0e141ff7118c, Rock, a9475921a99e4053a77188307cc3b8a6a407ddc7.rackspaceclouddb.com) If your instance was deployed before 2021 Feb 3rd, PLEASE RESPOND to this support ticket to ensure that our support teams enable the new certificate for you on your instance(s). As MySQL must be restarted to activate this change, your instance will be placed in RESTART REQUIRED status once this has been completed, and you'll need to restart your instance at your convenience to use your new certificat e. As always, your Support Team will be available to assist you. _________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Best Regards, The Rackspace Cloud US Toll Free: 1.877.934.0407 International: +1.210.581.0407 UK: 0800-083-3012 Did you know that there is a Rackspace support hub? You can access Racker knowledge, discuss Rackspace products, and quickly find your solution any time at support.rackspace.com.
box-admins@lists.squeakfoundation.org
-
David T. Lewis -
Levente Uzonyi -
Tobias Pape -
Vanessa Freudenberg