Well, 5 days isn't too bad given recent history.
Is there any way I can provide you some backup on requesting server reboots? Can I get access to request them? Is the interface in English?
Have you been able to get any explanation from Hetzner?
Ken
-------- Forwarded Message -------- From: sysmon@hetzner.de To: ken@kencausey.com Subject: Notification for 85.10.195.197 -> ping:ERROR Date: Thu, 16 Oct 2008 17:38:00 +0200 (CEST)
Notification for 85.10.195.197:
==> PING <== State is now: ERROR (17:37h 2008.10.16) State before: OK (was 5 days) Service params: Service uptime: 97.72% Check output:
PING 85.10.195.197 (85.10.195.197) 56(84) bytes of data. --- 85.10.195.197 ping statistics --- 11 packets transmitted, 0 received, +1 errors, 100% packet loss , time 5041ms